EFTPOS Screen Stuck on 'TRANSACTION APPROVED'

This error is a software based and requires IT to remote into your computer and change a script setting on your computer that is connected to this machine. Please email [e-mail] stating the above 'TRANSACTION APPROVED' error, and the teamviewer ID of the computer.

ADMIN ONLY:

1. Go to the following file location:  C:\Program Files (x86)\DPS\Eftpos_scr
2. Find the PXSCRCONTROLLER_CFG text file, and open this with notepad.
3. Find the <DefaultIdlePromptId> tag.
4. Update the tag from 101 to 201: <DefaultIdlePromptId>201</DefaultIdlePromptId>
5. Save the notepad.
6. Go to services and restart the Payment Express service.
7. The idle prompt displaying on the pinpad should update (you may need to give it a minute after restarting the Payment Express services).